We know that language skills are an important thing lost in dementia. But do we really understand what that means? Let’s be careful that we understand that ability is lost but the desire and need to communicate remains. In our work here with the DAWN Method, we are person-directed in our approach, which means our care is directed by the individual needs and desires of our clients.

When our clients speak, we assume that they are trying to tell us something. We also assume that the accuracy of what they express will depend upon the degree to which their language skills have already been impacted by dementia. Some people lose language very early; others retain the ability to express themselves accurately far longer. Dementia is a personal experience.

When our clients speak to us, they are attempting to connect and share something with us, or expressing a need or desire. Sometimes what they say doesn’t seem to make sense, but we strive to understand what they are trying to get across.

We worked with one family in which the wife was the caregiver spouse and the husband was the spouse with dementia. His vocabulary had begun to disappear years earlier. His use of language was becoming quite limited. We quickly learned that when we asked if he needed to use the bathroom and he said “No” or “I can’t,” that what he actually meant was: “I don’t know what the word “bathroom” means. Please give me more information.” If we then asked him to come down the hall with us, and he looked into the bathroom and saw the toilet, very often he realized that he needed to use it.

At other times, he would balk at going into a room and say “No.” What he wanted, though, was not to avoid going in, but to have us explain to him what the room was and who was in it. He simply didn’t have the language skills to explain what type of information he needed.

His family, however, did not accept his truncated, overly simplified and inaccurate statements as attempts to communicate with them. Instead, they ignored his statements and said, “See, he has dementia. That’s his dementia talking.”

It was not his dementia talking; it was always him. Let’s be careful that, in our recognition and acceptance that our loved ones and clients’ ability to use language is fading, we don’t ignore their attempts to communicate. Look for meaning in what your loved one is saying. The way people with dementia use language will be both creative and original. But we have the greater language skills. The onus is on us to use our skills to understand them.

One of my clients had to be taken for a medical procedure in a town several hours away. The weather was bad, long stretches of the road were under construction, the medical procedure was painful, and the clinic was crowded and noisy. My client faced one situation after another and endured a great deal of strange and unpleasant stimuli. She was exhausted and deeply confused long before we left the clinic. She turned to me and said, with tears in her eyes, “I feel like I’m floating.”

I didn’t say to myself, “That’s the dementia talking,” and ignore her statement. I agreed with her, and expressed for her what she couldn’t put into words – that so many confusing things had happened how could she possibly make sense of it, but that soon we would get into the car and head for home. That was what she needed to hear. My response validated her feelings and restored her sense of security.

Remember that your loved one still wants to communicate with you, and needs to be taken seriously. We can use our rational thought and language skills to decipher theirs.


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